The Efficiency of Government

On the FCC's website, an email address is listed for those who have questions. A few weeks ago, I emailed fccinfo@fcc.gov with a simple question:

Where is the UNE pricing NPRM? All I can find is the press release and the 5 separate statements from each Commissioner. Where can I find the real thing?

Thanks,

Stuart Buck

The UNE pricing NPRM, by the way, is one of the FCC's most significant rulemaking projects, and anyone who is even remotely familiar with the FCC should have known what I was talking about. It is as if I emailed the Department of Defense and asked in which Middle Eastern country the United States had recently fought a war.

Anyway, someone at the FCC responded to my email today, fully two weeks after the UNE pricing NPRM showed up on the FCC's website. Here's the email, which is staggeringly irrelevant in every detail:

-----Original Message-----
From: FCCInfo [mailto:FCCInfo@fcc.gov]
Sent: Tuesday, September 30, 2003 9:25 AM
To: Buck, Stuart
Subject: FCC Consumer Center response from representative TSR15


You are receiving this email in response to your inquiry to the FCC on 9/30/2003 10:23:48 AM.

FEDERAL COMMUNICATIONS COMMISSION
WASHINGTON, D.C. 20554
______________________

INFORMATION SERVICES


The Federal Communications Commission duplicating and research contractor,
Qualex International is the point of contact for reproducing FCC licensee
data.

They may be contacted at:
Qualex International
Portals II
445 12th Street, SW
Room CY-B402
Washington, DC 20554
Tel: 202-863-2893
Fax: 202-863-2898
E-Mail: qualexint@aol.com

Audio and video recordings of all FCC meetings can be purchased from:

Infocus
341 Victory Drive
Herndon, VA 20170
(703) 834-0100
(703) 834-0111 (fax)


FCC Information Services:
FCC Reference Information Center
445 12th Street, S.W.
Room CY-A257
Washington, D.C. 20554
202.418.0270
Hours: 9A-4:30P EST Monday-Thursday
Closed to the public on Friday